Pre Admission Clinic
A pre admission service for patients undergoing procedures is provided by the hospital.
The pre admission Clinic is available for Patients to discuss their surgery, hospital requirements, admission processes and discharge planning by an experienced nurse as well as review your medical history which you have provided to the hospital prior to your admission,
Patients are able to attend the clinic in person or discuss their requirements over the phone.
Pre admission appointments can be made during office hours on 08 8366 8111
Preparing For Admission
Prior to your admission, we ask that you consider the following checklist:
- Return your Patient Pre-admission Form at least 72 hours before your arrival.
- FILL IN YOUR ADMISSION FORM HERE or contact Reception on 08 8366 8111
- Confirm your private health insurance status with your health fund.
- Driving is not permitted for 24 hours following an anaesthetic. You may like to arrange for your partner/spouse/relative/friend to drive you home or we can arrange a taxi.
- We encourage you not to schedule any meetings or sign any legal documents for 24 hours following your procedure.
- You should not eat or drink for 6 hours before your procedure unless otherwise advised by your doctor.
- You are aware of any special preparations/medications required prior to your surgery.
- Please shower prior to your arrival.
- Upon your arrival, please register at the Admissions Desk which is located on Level 1 and may be accessed from the car park via the ramp.
What To Bring
- Any letter(s) from your doctor prior to your procedure.
- Advanced Care Directive (if applicable)
- Any X-rays relevant to your procedure.
- Your Medicare card and any pension or concession cards.
- Health fund details.
- Veterans Affairs Fund details (if applicable).
- Reading material and glasses (magazines and newspapers available).
- Wear loose, comfortable clothing.
- Night Attire, dressing gown and slippers (not applicable for day surgery).
- Personal toiletries (not applicable for day surgery).
- Minimal make-up & jewellery.
When You Arrive
Upon your arrival, please register at the Admissions Desk which is located on level 1 and accessed from the car park via the ramp.
After registering at the Admissions Desk, reception staff or a volunteer will escort you to your room and explain the facilities. Nursing staff will then outline your plan of care as indicated by your specialist.
We take great pleasure in being able to provide all our patients with a private room with private en-suite facilities. Many of our rooms have balconies and pleasant garden views. Because we guarantee you a private room you can receive your visitors in maximum comfort and privacy. We also take care of the little things that make your stay with us enjoyable. We provide:
- Music and wall mounted television sets free of charge.
- Daily newspapers.
- Free local calls from your own phone located in your room.
- A direct contact number for your room, making it easy for your friends and family to contact you.
A range of magazines and other publications are available for purchase from the Magnolia Café in the reception foyer (open weekdays 8am-4pm). The Magnolia Café, which is attended by our volunteers, also sells sweets, drinks, gifts, cards, etc. Vending machines are also conveniently located.
When you want to chat with the outside world, just pick up your own telephone. Local calls are free and your friends and family can always be sure of being able to reach you in the privacy of your room. They simply dial 08 83668, plus your room number, to reach you direct.
Your discharge plan will be discussed with you during your hospital stay. Should you have any concerns with your discharge planning, please discuss these with your nurse. At the time of discharge your nurse will:
- Return to you any medication and prescriptions brought into the hospital, as well as any new treatment commenced after admission.
- Return to you all x-rays, scans and ultrasound films.
- Finalise arrangements for any community services or other help you may require.
Hospital discharge time is 11.00 am.
Patient Rights & Responsibilities
A Charter Document for Patients of North Eastern Community Hospital Inc on ‘Your Rights and Responsibilities’ is available in your bedside locker. You are advised to read the contents in order that you are aware of your rights and responsibilities.
As a consumer of health care services you have the right to an explanation in every day language of your condition, proposed procedures, possible alternatives and likely effects. An informed consent must be given before any treatment is performed by any health care worker, whose identity and professional status you are entitled to know. Whilst in Hospital your privacy and confidentiality will be considered and the services of an interpreter are available if necessary. On discharge, information regarding facilities for ongoing care and instructions on how to care for yourself is your right.
You have the responsibility to discuss any problems which may be affecting your medical condition, answering questions about your health honestly, including family medical history detailing medication taken. It is your responsibility to ensure you understand the purpose of all tests and treatments and possible alternatives.
Privacy & Confidentiality
Your medical history, treatment and any information provided to the Hospital are treated confidentially. We will not use or release your personal information without your agreement, except if it is authorized under law.
A medical record will be kept of your illness and treatment and this will be confidential with access limited to health care professionals directly involved in your treatment. The contents of your medical records will be disclosed only with your consent or where required by law. The medical record remains the property of the Hospital.